My Door is Always Open

“My door is always open.” But is that really enough? You’ve heard this one before and maybe have used it yourself. Even assuming sincerity on the part of the leader with the open door, it’s still problematic. I was reminded of this when chatting with Chris Blackburn, and the topic of Gemba walks came up. In Japanese (and Lean thinking), Gemba is the place of actual work. It’s where the value creation happens. ...

October 14, 2024 · 2 min · 380 words · Rob Cummings

Enterprise Technology Leadership Summit Reflections

It doesn’t have to be the individual genius that drives innovation–community and location can do more to foster creativity and innovation. While kicking off the IT Revolution’s Enterprise Technology Leadership Summit last month, Gene Kim introduced me to scenius, a word suggested by Brian Eno in 1996. Brian said, “Scenius stands for the intelligence and the intuition of a whole cultural scene. It is the communal form of the concept of the genius.” ...

September 12, 2024 · 4 min · 778 words · Rob Cummings